Symanix Hosting aims to make full use of technology at our disposal, allowing our staff to focus on delivering world class hosting. That's why we promote the use of our customer ticket management system, ensuring that all queries, whether technical or not, is addressed by the best suited representative in the shortest possible time.
We hate holding on the phone with a call center, and do everything we can to ensure that our customers do not have to.
So, whether you need to ask a complicated technical question, or need to query something on your invoice, please us our ticket system in the Customer Area. This ensures that we don't need to ask you unnecessary question, as all the information we need is at our finger tips.
As a Symanix Hosting customer, you will also have direct access to our comprehensive support database, addressing all of the frequently asked questions that we have encountered
Of course, if you prefer you can always call us on (+44) 0843 8866 343.